You are responsible for the use of the web hosting services you ordered with ScopeHosts.
ScopeHosts has an ABUSE department, they will monitor and handle all ABUSE activity on the network. Once you received the ABUSE notification from the ABUSE department, you need to resolve the ticket in the mentioned time frame and respond to the ABUSE ticket, the then concerned team will update you.
If you have any further queries feel free to contact us at [email protected] and [email protected]