Domain registrars will locked up your domain to keep them secure, Locked domians can’t be transferred to another domain registrar or account. If you would like to transfer your domain, you need to check its status and make the changes to UNLOCK, If it has locked.
- Login to Client Area
- Navigate Domain section > Select My Domains
- If you have multiple domains, Select the domain whicn you want to UNLOCK
- Click on Manage Domain,
- Go to Registrar Lock tab
- Click on Disable Registrar Lock button to UNLOCK your domain name
If you need any assistance from our support person, you can contact us at [email protected] and [email protected] , we would be happy to help you.